About Noah

I am a technical consultant at SER Group working to build and prototype Doxis solutions.

I am based in Cleveland, Ohio and enjoy the heart and soul of the rust belt. In my spare time, I enjoy programming, photography (especially film), running, cooking pescaterian meals, and being outside. I also play the saxophone, drums, and piano (although I am terrible at it). I have been doing web development since 2004 when I wrote my first website using PHP. Since then I’ve become interested in .NET, Java, C/C++, Pascal, and Javascript.

Here you can find some of my more personal interests, such as photography and blogging. To get a better idea of who I am and what I do, I encourage you to check out my Blog and follow me on Mastodon. I’d love to discuss any of the topics above (or anything else) with you. Feel free to contact me (Signal: noahw.80) or toot at my Mastodon to get in touch!

Professional Summary

I am currently a Presales Technical Consultant at SER Group. I work closely with our sales team to build proof-of-value demonstrations for prospective customers. These demo cases are tailored to specific customer use cases and require complex scripting, automation, and configuration to build.

I work on a small team and context switch frequently to adapt to the current needs to demo. I also work with the strategy team to build new integrations and solutions that allow our product to advance in various market research rankings (e.g., Gartner, et al).

I have exclusively worked within the services and customer-advocate space in enterprise software during my career. I currently live and grew up in the Cleveland, OH area; I received my B.B.A. in Computer & Management Information Systems from Kent State University in 2013.

Work Experience

Technical Consultant — SER Group

I work with our prospective customers to design solutions for demos and proof-of-concept systems of our Doxis ICA/ECM solution.

Software Architect — Guidewire Software

I am a Software Architect for Guidewire. I work with customers in our Professional Services division as a trusted expert and advisor on our products and solutions. I focus on InsuranceSuite and our commercial and ISO/NCCI lines of business within the property and casualty insurance space. I represent Guidewire’s products and best practices for implementations led by both our customers and partners.

Product Owner — Hyland Software

As product owner for Hyland’s Revenue Cycle Management solutions, I oversaw product feature requests and enhancements. I worked with internal and external stakeholders to develop future product development and direction. I worked with our development team to set sprint tasks in an agile (SAFe) development environment. I worked with three large development teams to manage the product backlog with a large set of overall stakeholders from services, support, sales, and senior leadership.

Senior Technical Consultant — Hyland Software

My position as a technical consultant for Hyland’s Global Healthcare Services division specialized in revenue cycle management (RCM). Our software solutions were highly customizable to automate processing of EDI (835) and paper EOB payment posting from insurance payors. I also used our solutions to help our customers with denials management, treasury reconciliation, and paper and EDI (837) claims management. We worked to integrate our solutions with other vendors, and I have experienced working with McKesson, Epic, Siemens, MEDITECH, and Cerner.

Education

B.B.A. Computer Information Systems

Certifications & Achievements